May 06, 2024 - Gomotive is hiring a remote Principal Implementation Project Manager - Financial Products. 💸 Salary: $93,000 - $142,000 usd. 📍Location: USA.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

The Principal Implementation Project Manager - Financial Products is a seasoned SaaS onboarding project management and delivery professional, with deep experience in customer spend management techniques for Enterprise and Mid-Market level customers and customer value realization. As an integral member of the Motive Card cross-functional team, you will serve as a player-coach to other onboarding project managers, providing day-to-day oversight of the inclusive upmarket Customer Motive Card onboarding project portfolio. This role will own the successful achievement of all established Card Practice OKRs (cards activations and attainment) and ensure delivery execution excellence.

What You'll Do:

Own Card Onboarding Practice quality of execution including all OKR achievement, and successful completion of Motive Card Customer Implementation projects for Motive Cards clients throughout their lifecycle
Dotted-line management responsibility over other Motive Card onboarding project managers providing day-to-day project-level oversight
Work closely with the Card Sales teams following established Standard Operating Procedures (SOPs) to ensure a smooth transition from sales-to-onboarding occurs
Ensure all customer onboarding value metrics (e.g. card activations and usage) are realized within established deployment timelines
Attend and actively participate in weekly, monthly, and quarterly Motive Card pipeline, activation, and spend readout sessions
Assist with customer escalations and take ownership of in-flight product and process related obstacles that occur, providing objection handling and action plans for quick resolution
Work closely with Motive Card Product teams, Motive Sales, and the customer to ensure product customer-initiated product enhancement requests are captured and socialized to key Motive stakeholders
Assist Motive Professional Services and Motive Product with the Card Customer Integration strategy and project-level Integration deployment planning and execution
Work closely with Motive Risk team to support Know Your Customer (KYC) and Know Your Business (KYB) processes as needed
Work with Motive Card fulfillment partner(s) as needed to ensure efficient and timely distribution of Motive Cards to the customer
Assist Motive Card sales with securing customer and prospect legacy card transaction data and files
Assist in delivering Motive Card customer dashboard training and ongoing customer enablement sessions
Own Card resource management: staffing, capacity planning, and utilization reporting for all Card-related Project Managers
Follow continuous improvement best-practices in terms of project documentation quality, and archiving project-level artifacts in a common Card Knowledge-base
Ensure all Card projects and resource time tracking are managed meticulously for accuracy in Motive’s PSA tool
Provide detailed, timely and accurate project-level metrics for all in-flight Card Onboarding projects (% complete, project health, project status)

What We're Looking For:

MBA required
10+ years of customer-facing SaaS project management experience implementing financial products that process spend transactions
3+ years of direct industry experience at a company that provides a corporate card or business card offering
3+ years of leadership/management experience (at least one year of managing direct reports (not dotted line); 3 years a plus)
Exceptional communication (both verbally and written) skills – presentation and interpersonal
Excellent time management and organizational skills
Excellent technical skills and understanding of integrations to financial systems required
Understanding of accounting principles, terms and month-end closing and reconciliation processes required
Ability to travel to customer sites required (approx. 20%)
Must reside in the in Continental US (preferred location Western part of USA but will consider all of USA)
Fleet Management, Telematics, Safety, and Compliance experience with an IoT Vendor a plus

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

United States

$93,000—$142,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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Gomotive

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[Hiring] Principal Implementation Project Manager - Financial Products @Gomotive