Location: Remote

Duration: 10 months with possible extension

Description

Job Description:

Responsibilities

Developer with design, development, and maintenance of conversational AI solutions on Kore.AI platform or similar
Implementation of conversational ai solution with telephony system, and API integration with other external systems.
Implement natural language processing (NLP) and natural language understanding (NLU) capabilities to enable intelligent and context-aware conversations.
Develop virtual assistants using the Kore.AI platform, utilizing programming languages, scripting, and Kore.AI APIs and tools.
Produce high quality detail design documents, coding, code review and unit testing
Provide insight into software development best practices and lifecycle
Participate in projects as a member of an Agile/Scrum team including project estimation, task creation and driving to complete tasks in each sprint in a timely manner.

Requirements

Bachelor's degree in computer science, Software Engineering, or a related field. Master's degree is a plus.
Experience working with conversational AI platforms, specifically Kore.AI, and familiarity with its APIs and tools.
Strong understand conversional AI and APIs integration with other systems.
Proven experience as a software developer, with expertise in designing and developing conversational AI solutions.
Strong proficiency in programming languages such as Java, Python, or JavaScript.
Text to speech (TTS) / Speech to Text (STT) service integration experience is plus
Solid understanding of natural language processing (NLP) and natural language understanding (NLU) concepts and technologies.
Excellent problem-solving and debugging skills, with a keen attention to detail.
Familiarity with agile software development methodologies and tools.
Excellent verbal and written communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

Additional Skills

Hands-on experience with developing/managing Conversational AI Platform, integrations with NICE contact center.

IT Minds LLC