Jul 22, 2023 - Wallaroo is hiring a remote Technical Client Solutions Manager. 📍Location: USA.
With a $100B market opportunity that's growing rapidly, Wallaroo is standing at the forefront of enabling data scientists, AI teams and ML engineers to scale and deploy enterprise-level workflows by 5-10x, while also freeing up 40% of their time, weekly. Wallaroo removes infrastructure bottlenecks and allows teams to deliver results faster, so technical teams can reclaim their time, focus on other priorities and substantially increase velocity.
Our enterprise platform provides powerful self-service tools, a purpose-built engine for ML workflows, observability, and experimentation framework. Wallaroo's platform runs in the cloud, on-prem, and edge environments, while reducing infrastructure costs by as much as 80%. We are on a mission to accelerate and scale production machine Learning (ML) workflows, so our enterprise customers can spend less time waiting–and running manual processes–and more time focusing on utilizing ML/AI to drive business value..
We're already working with some of the world's leading brands. Backed by Microsoft's M12, we raised a $25MM Series A in 2022. The time is NOW, join us on this incredible journey!
About the Role
We are looking for a Technical Client Solutions Manager who is passionate about data engineering, distributed systems and MLOps. Working with our dynamic clients, you will empower and aid their AI teams in architecting and implementing our product, providing technical and functional expertise and recommendations.
We are a small but mighty early-stage startup, with a driven, inclusive, collaborative team, and we are looking for someone with strong technical chops, experience working in a technical, client-facing role and most of all, a strong desire to drive impact by helping our customers succeed. As part of the role, you will partner with the product team and act as the “Voice of the Customer” to help inform our product roadmap.
You have a track record of working directly with technical clients–external or internal–on high-quality architectural implementations and solutions management. If you have spent some time in software development (not a deal-breaker), enjoy taking an active role in documentation and process development and thrive in an environment where needs change quickly, this may be the role for you! We have a killer roadmap, an exciting trajectory, and we believe that great ideas come from everywhere. If you are passionate about continuous learning and improvement, as well as sharing ideas and knowledge, we have a distributed (you can work from anywhere), international team and our employees work both collaboratively and independently.
- Self-awareness, a high EQ and excellent written and verbal communications skills
- Proven experience as a solutions architect working with enterprise clients
- A passion for technical planning and solution delivery for customer projects
- The ability to eloquently explain complex ideas to clients and customer executives
- Understanding of what it takes to deploy applications into a customer environment
- Understanding of ML/AI frameworks like XGBoost, TensorFlow, PyTorch, Scikit Learn, HuggingFace
At Wallaroo we believe that the most diverse and inclusive teams build the best products! As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.