Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?

Clari's IT Business Applications (BizApps) team is looking for an experienced Salesforce BSA to join a small but mighty team where you will have the opportunity to influence the design of features that enable several cross-functional teams (Sales, Revenue Ops, Finance, Marketing, Service, and Support). You will play a critical role in building strategic alignment with key stakeholders while helping us build for the future. The ideal candidate will be viewed as an honorary member of those cross functional teams, deeply understanding their needs, their requirements, and helping maximize their success.

You will be able to understand the outcome each cross functional stakeholders are trying to drive, while also having a deep understanding of technical requirements, capacity of the BizApps team, and proper sequencing of work. Your curiosity, creativity, and drive will help us become a world-class organization.

This is a fully remote opportunity but is preferred to be worked from the West time zone.

Responsibilities

Build and maintain solid relationships with business stakeholders; gathering and understanding business requirements, business processes, functional requirements, and cross-functional needs
Serve as the primary liaison between the stakeholders and the BizApps team, ensuring that business processes and requirements are unambiguous, testable, measurable, and articulated in a manner that allows the team to propose, estimate, construct and deliver exceptional solutions
Own the product backlog, deeply understand the work entailed, and ensure we’re working on the right things, in the right order, to deliver the best ROI to the business
Lead and manage projects from the discovery phase through User Acceptance Testing (UAT) and go-live
Partner with key cross functional stakeholders as an adjunct member of their teams. Equally act as an advocate for the BizApps team and your cross functional stakeholders in accomplishing shared goals
Lead user working sessions, create use cases, create context diagrams, and perform process analysis
Facilitate review/demo sessions with the BizApps team and end-user representatives as needed
Assist the team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations, and run backlog prioritization sessions working closely with stakeholders and the BizApps team

Qualifications

Minimum of 3 years of experience as a Business Analyst in a high-growth company
Minimum of 3 years of Salesforce experience, including CPQ, Sales and Service Cloud, and Communities
Experience with Agile methodologies and Jira
Understanding of Salesforce capabilities and constraints, best practices, and the ability to clearly communicate those to key stakeholders
Salesforce Administrator and/or Advanced Administrator certification
Salesforce Platform App Builder certification

Work-Life and Benefits @ Clari

Remote-first with opportunities to work and celebrate in person
Medical, dental, vision, short & long-term disability, Life insurance, and EAP
Mental health support provided by Modern Health
Pre-IPO stock options
Wellbeing and professional development funds
Retirement 401(k) plan
100% paid parental leave, plus fertility and family planning support provided by Maven
Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
Focus on culture: Charitable giving match, plus in-person and virtual events

#BI-Remote #LI-Remote

You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We’d love to have you join us on our journey to remarkable!

If you feel you don’t meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.

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