Job Title: Gen AI Developer (NLP)

Duration: FTE - Full-time Position

Location: Irving TX (Hybrid)

Develop and fine-tune NLP/NLU models, including transformer-based models (BERT, GPT, etc.) for a range of language understanding tasks (language generation, sentiment analysis, entity recognition, etc.) Additionally, design and implement generative AI models by leveraging LLMs for text generation and understanding
Preprocess and curate text data, including text cleaning, tokenization, and data augmentation to prepare it for training NLP/NLU models
Innovate and implement cutting-edge algorithms to improve the performance, accuracy, and efficiency of the NLP/NLU models
Assess model performance using relevant NLP metrics and optimize models for real-world applications
Stay updated with the latest developments in Generative AI specifically on NLP/NLU research and apply new techniques to enhance our solutions
Strong Gen AI resources with Python background and also having IVR, Contact Center Solutions understanding
Strong expertise in NLP/NLU with a focus on deep learning models and open-source LLMs such as Llama 2, Falcon, etc
Proficiency in programming languages such as Python and experience with NLP libraries/frameworks like spaCy, NLTK, Hugging Face Transformers, and Generative AI and LLM frameworks
Familiarity with cloud computing platforms for model training and deployment
Experience with tools like Langchain, Embedchain, and Vector Database (Pinecone, FAISS, Milvus, ChromaDB, Vespa, etc.) to enhance data processing and model development workflow as well as a rich understanding of vector stores and search algorithms
Exceptional problem-solving skills and the ability to work on complex language understanding and Generative AI projects
Experience designing control and sandboxing systems for AI research
Hands-on experience with PyTorch, and TensorFlow
Direct engineering experience in high-performance, large-scale ML systems
Hands-on MLOps experience, with an appreciation of the end-to-end CI/CD process
Have experience supporting fast-paced startup engineering teams
Experience maintaining and/or contributing to bug bounty and responsible disclosure programs
A well-known contributor to open source and always thinking out of the box tooling, using and standardizing with methods of creating APIs, ML/Ops automation, and more

Preferred Qualifications:

Research publications or contributions in the fields of NLP, NLU, and Generative AI
Experience with Conversational AI and chatbots (Kore.ai, Botpress, Nuance, etc.)

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Gen AI Developer (NLP)